Procedure to Change Product Code on Nokia E-Series Mobiles (E90, E72, E63, E71, E75)

Written By Sam on 16 April 2010
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Recently Nokia has released a firmware update for Nokia E-Series mobile and one of my friends is not able to get the updated firmware as his region code is not included. As the new firmware update includes many bug fixes and improvements he was very eager to update his E-Series mobile to latest firmware. I then explained him the procedure to upgrade to latest firmware and thought that this would also help my readers if I write it down at TechHail. You can use a tool called “NaviFirm” to get the information about E-Series product codes that has got the latest firmware upgrade. After that you can use “Nemesis Service Suite (NSS)” to change product code of Nokia E-Series Mobiles to upgrade your current firmware. But remember that changing the product code of E-Series Mobiles will void the warranty of your mobile and if you do something wrong you might end up bricking your mobile.

How to Change Product Code of Nokia E-Series

Download the required applications to change the product code on E-Series Mobiles.

NaviFirm
Nemesis Service Suite (NSS)

Obtaining Nokia E-Series Product Codes for Latest Firmware Availability Using NaviFirm

The first thing that has to be done is to get the E-Series product code which will allow us to get the latest firmware. Just run “NaviFirm” and select your mobile model (Nokia E71, E63 etc) from the “Products” Menu. This shows the firmware releases for the current model. Select the latest firmware update and you will be shown all the Nokia E-Series variants that are eligible to get the latest firmware update. Note down the product code which is more appropriate for your region.

Obtaining Nokia Product Code with Latest Firmware Availability Using NaviFirm

Changing Nokia E-Series Product Code With Nemesis Service Suite (NSS)

  • Connect your Nokia E-Series Mobile to the PC using a data cable and run Nemesis Service Suite and you will see something similar to the below image. Click on the search icon present on the right top corner.
    Changing Nokia Product Code With Nemesis Service Suite
  • Now your E-Series Mobile will be discovered and some information about the same is displayed. Now click on the “Phone Info” button which is shown in the image.
    Change Nokia Product Code
  • Now click on the “Read” button to display all the information about your E-Series mobile. Information such as “Product Code”, “HW Version”, “Manufacture Month”, “Order Number”, “Prod Serial Number” of your Nokia Mobile are displayed.
    Change Nokia 5800 Product Code
  • Now comes the most important step. Once you have successfully read the values from your mobile, check the “Enabled” check box present after “Product Code” and after that change the value present in the “Product Code” box to the one we have noted down from “NaviFirm”. The value will be something like “0584982” or “0584980” or “0595749”. Finally click the “Write” button to change your product code.
    Change Nokia 5800 Product Code With NSS
  • Now disconnect your E-Series mobile from the PC and power it off. Now power it on and connect to the PC. Use the Nokia Software Updater to get the latest firmware for your Nokia E-Series Mobile.

If you had followed all the steps correctly you will be able to change the product code of your Nokia E-Series Mobile. Once you are done with changing the product code you can easily upgrade to the latest firmware. After you are done with upgrading your firmware you can change back the product code to the older value. If you have forgotten your product code don’t worry as it is printed below the battery.

Note: Changing the product code of your Nokia E-Series Mobile will void the warranty of your mobile and if something goes wrong you might brick your Mobile. This article is written for information purpose and we at TechHail will not be responsible if you damaged your mobile. So use it at your own risk!

10 Responses to “Procedure to Change Product Code on Nokia E-Series Mobiles (E90, E72, E63, E71, E75)”

  1. azziz says:

    thanks for this tutorial, indeed can help to recover nokia from bugs while updating firnware.

  2. Howard says:

    I downloaded the NSS (a few times) but I keep getting a reading values error message when I press the Read button. I’ve also tried writing in a new Product Code, clicking on the Enable box and pressing the Write button but I still get an error message. I’m using NSS V 1.0.38.15 (84AE9804.Dev1). What am I doing wrong?

  3. Simon says:

    Why should I change the product code back after everything is done?

  4. frank says:

    HI, The ovi suite still says there is no updates for my phone even after changing the product code. What should I try next?

  5. Monish says:

    can u do it with d data cable frm d company or u need a nss dongle?

  6. Perlazeze says:

    As nvj2008 say, to find your update you need to use Nokia Software Updater because with Nokia Ovi Suite you will find no update. I have test this method with my Nokia E90 and it work just great. I had v210.34.75 and now I have install version 400.34.39.

    Thank you very much for this great share!

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